FAQ’s

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Do you have displays that I can put in my showroom?

Yes, we have a complete catalog of demo and display items, just for dealers.

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Are PAC tool boards difficult to quote?

Not at all! We have a Tool Board guide and catalog showing the complete kits. No guessing or cutting required.

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Do I need your PAC Trac to use your brackets?

No.

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What is the difference between PAC Trac and Dual Trac?

Dual Trac has a Unistrut center in addition to the PAC Trac centers.

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Do the different color straps matter for strength?

No.

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Is there a difference in cost for a different strap color?

No.

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Does the tool board come with hardware to mount to the compartment?

No, we do not supply the hardware to mount the tool board to your surface.

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Can metal orders be returned?

No, metal orders are a custom order which makes them non-returnable. This is why it is important to review your order/tool board drawing in advance.

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Does PAC offer installation?

No, but we have many dealers who do. Please check out our dealer locator.

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What’s your return policy?

60 days from time of invoice. Must be in new/un-used condition. There is a 15% re-stocking fee. Aluminum can not be returned, as it’s a custom product.

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What’s your warranty policy?

Our products carry a lifetime warranty under “normal use”.

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Are your tool mounting brackets made just for fire trucks?

No, some brackets are made for specific tools, but much of the PAC line has a broad base of application.

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Can you offer help in establishing what brackets match up with my tools?

Yes, part of our service to our customers is to help them in understanding what brackets to use and how to lay them out in a vehicle.

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Does PAC display at any industry trade shows?

Yes, you can check our “upcoming show” listing on our website to see what shows we will be at for Fire, Law Enforcement, Green Industry, or Towing.